I bought a product that was later reduced in price. Can I get a refund on the difference? 09 October 2023 10:07 Updated Unfortunately not. Once an item has been ordered, the price is fixed and we're not able to refund the difference. Related articles What is the returns policy? Are delivery costs refunded if I return my order? How can I return something I bought in store? How can I clean and protect my shoes? How long does a refund take if I return my order to the warehouse?