I have a faulty product that I bought in store. 09 October 2023 10:15 Updated Please return your item to the store you bought it from and bring your receipt. Our store colleagues will be happy to help. Related articles I have a faulty product but I can't find my receipt. What do I do? I have a faulty product that I bought online. How can I exchange my order? What is the returns policy? My shoes are uncomfortable, can I return them?